Medicare SHIP Counseling

About to turn 65 in the near future? Trying to figure out what to do about Medicare Advantage and/or Part D open enrollment programs at annual renewal time? 

The Kentucky State Health Insurance Assistance Program (SHIP) provides information, counseling and assistance to seniors and disabled individuals, their families and caregivers. This service is provided at no charge by local, well-trained counselors.The program seeks to educate the general public and Medicare beneficiaries so they are better able to make informed decisions about their health care. SHIP does not sell any health insurance products.   

Trained counselors from the State Health Insurance Assistance Program (SHIP) volunteer at the Senior Activity Center to help seniors with Medicare, Medicaid and/or Social Security issues. During the year, they volunteer twice a month to help with Social Security and Medicare insurance issues. During open enrollment time, the SHIP counselors volunteer twice a week. Call the Center, 502-223-5794, for more information or to sign up.


October 15 - December 7

Tuesdays and Thursdays in October, November and early December, benefits counselors Scott Mello and Maggie Friel will be available by phone at no charge to help you choose plans for 2021. Appointments are required,  so call the office, 502-223-5794, to sign up.

How Phone Counseling works:

1. Call Capital City Activity Center, 502-223-5794, to make an appointment.
2. The day before your appointment, Maggie or Scott MAY call you to confirm your appointment and get some basic information to make your appointment go more smoothly.
3. At your appointment day and time, either Scott or Maggie will call the number you gave when you made your appointment. 
4. Have a list of medications, their strength and dosag, your Medicare card, and any information you may have received handy on the day/time of your appointment.

Remember, if you do NOT enroll in a Part D Plan by December 5, you could be without a Medicare prescription drug plan in 2021 or may have to continue your current plan. There will not be an opportunity to make changes after December 7.